FAQs
What is the return and refund policy?
We offer a 14-day free return period from the delivery date. Please ensure the clothes are unworn, unchanged, and have the tags attached.
Can I exchange the size if it doesn't fit?
Yes, you can exchange the size during the free return period as long as the clothes are unused and have the tags attached.
How can I track my order?
You can track your order status through your account on the website. You'll receive an order confirmation email containing the shipment's tracking number.
Do you offer payment options?
Yes, we accept various secure online payment methods such as credit cards, K-Net, Apple Pay, and others.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please check shipping costs and estimated delivery times for each country upon completing the order.
Are there discounts for regular customers?
Yes, we provide special offers and discounts for loyal customers. Make sure to subscribe to the newsletter to receive all the latest updates and exclusive offers.Answer Content
How can I contact customer service?
You can reach us via email or phone during official working hours. We're always here to assist you.
Do you offer gifts or gift cards?
Yes, we have gift options like gift cards that can be purchased and sent to your loved ones to choose from our collection.
Do you provide express delivery service?
Yes, we have options for express delivery to some areas. Check the available options when completing the purchase.
Can I cancel my order after placing it?
You can request cancellation within specific hours after the order, but please contact customer service as soon as possible.
